Turn WhatsApp Into Your 24/7 Clinic Receptionist
Automate patient appointment booking, answer medical inquiries instantly, reduce no-shows, and streamline your clinic — all through WhatsApp.
City Medical Centre
Online
Common Problems Medical Clinics Businesses Face
Sound familiar? These friction points cost businesses thousands in lost revenue every month.
Missed Calls = Missed Patients
Every unanswered call is a patient who books with another clinic. Busy lines and after-hours calls are a constant problem.
Manual Patient Booking
Receptionists spend hours managing appointments via phone — leading to errors, double-bookings, and scheduling gaps.
Long Waiting Times
Without a pre-screening system, doctors see patients whose conditions could have been triaged and scheduled more efficiently.
FAQ Overload for Reception Staff
"What does the consultation cost?" "Is Dr. Ahmed available?" — staff answer the same questions dozens of times daily.
No Patient Follow-Up System
After a visit, patients receive no follow-up instructions, lab result reminders, or re-consultation prompts — leading to lower patient satisfaction.
No-Shows Waste Valuable Slots
Patients miss appointments without cancelling, leaving empty slots that could have been filled with other patients.
Meet Your AI Clinic Receptionist
This system works on WhatsApp and handles patient appointment booking, doctor selection, pre-visit screening, reminders, and FAQs — automatically, around the clock.
Patient Appointment Booking
- Patients book appointments 24/7 via WhatsApp without calling
- Doctor selection, speciality, and time slot in one conversation
- Instant confirmation message with appointment details
Doctor Availability & Selection
- Display doctor profiles, specialities, and available slots
- Route patients to the right doctor based on their condition
- Support multi-doctor and multi-department clinics
Pre-Visit Screening Questions
- Collect chief complaint, symptoms, and medical history
- Tag urgent cases for priority scheduling
- Forward patient summary to doctor before the appointment
Appointment Reminder Automation
- Automated WhatsApp reminders 24 hours and 1 hour before
- Patients can confirm, reschedule, or cancel via WhatsApp
- Reduce no-shows significantly with proactive communication
Patient FAQ & 24/7 AI Reception
- Answer questions about services, doctors, hours, and fees
- Handle after-hours inquiries and urgent triage
- Human staff can take over any conversation instantly
Up and Running in 3 Simple Steps
No technical skills required. We handle the setup so you can focus on your clients.
Connect Your WhatsApp Number
Link your existing business WhatsApp number to the platform in minutes via the Official Meta Cloud API.
We Configure Your Clinic Workflow
Our team loads your doctor roster, specialities, appointment types, pre-screening questions, and clinic FAQs — so your AI can start booking patients from day one.
Start Receiving Automated Bookings
Go live and watch bookings roll in automatically. Your team only steps in when real human interaction is needed.
See It in Action
Watch how your AI receptionist handles real customer conversations — automatically, 24/7.
City Medical Centre
Online
Today, 10:00 AM
City Medical Centre
Online
Tomorrow, 1:30 PM
* Live simulation — AI handles real conversations exactly like this
Why Medical Clinics Businesses Choose Us
Join businesses already using AI to work smarter, fill their schedule, and deliver a better customer experience.
- Capture and book patient appointments 24/7 without missed calls
- Pre-screen patients to optimise doctor time and reduce waiting
- Reduce no-shows significantly with automated WhatsApp reminders
- Free reception staff from repetitive FAQ answering
- Improve patient satisfaction with instant, professional communication
- Handle multi-doctor scheduling from a single WhatsApp number
80%
Fewer missed calls
3×
More booked appointments
60%
Reduction in no-shows
24/7
Always available
Recover Lost Revenue Automatically
A Simple Example
Our system answers every inquiry and books every patient — even when your clinic is closed.
Transparent Pricing, No Hidden Fees
0% markup on Meta API costs. Pay only for what you use plus our platform fee.
Starter
Ideal for startups and small operations
+ One-time setup fee: $30
- 10k messages/month
- 10 Campaigns limit
- 1,000 contacts limit
- 5 Canned replies
- 2 Team members
- API & Webhook access
Pro
Scale your reach with advanced tools
+ One-time setup fee: $30
- 35k messages/month
- 30 Campaigns limit
- 2000 contacts limit
- 15 Canned replies
- 5 Team members
- API & Webhook access
Agency
Ultimate power for large-scale operations
+ One-time setup fee: $30
- Unlimited messages
- Unlimited campaigns
- Unlimited contacts
- Unlimited canned replies
- Unlimited team members
- Full API & Webhook access
✓ 14-day free trial ✓ Cancel anytime
Frequently Asked Questions
Everything medical clinics businesses ask before getting started.
QCan patients select a specific doctor when booking?
Yes. Patients can view available doctors by name or speciality and book an appointment with their preferred physician — all through WhatsApp without a phone call.
QDoes the AI collect patient symptoms before the appointment?
Yes. Before the appointment, the AI runs a structured pre-screening flow — collecting chief complaint, duration of symptoms, and any relevant medical history — and forwards a summary to the doctor.
QCan it handle urgent or emergency cases?
Yes. The AI detects keywords related to urgency and pain severity. Urgent cases are flagged and your on-call staff is notified immediately, while the patient is guided to the nearest available slot or emergency contact.
QDoes it work for multi-doctor or multi-department clinics?
Yes. The system is fully scalable — you can add multiple doctors, departments, and service types. Each doctor's schedule is managed independently and displayed correctly to patients.
QIs patient data secure and HIPAA/GDPR compliant?
Yes. We use the Official WhatsApp Cloud API (Meta-approved), with end-to-end encryption. All patient data is handled in compliance with GDPR and applicable healthcare privacy regulations.
QHow quickly can the clinic go live?
Most clinics are fully operational within 3–5 business days. We configure your doctor roster, appointment types, pre-screening questions, and FAQs — and test the full flow before launch.
Stop Losing Patients to Missed Calls
Let AI handle patient inquiries and bookings around the clock while your team focuses on delivering quality medical care.