Terms and Conditions
Last Updated: 17 Oct 2025
Welcome to Chat Sync Solutions (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services, including but not limited to WhatsApp Automation, Official API Chatbots, CRM Integrations (e.g., Zoho, Zapier), custom webhooks, and any related software or tools (collectively, the “Services”).
By using or accessing our Services, you agree to be bound by these Terms. If you do not agree, please refrain from using our Services.
1. Eligibility
To use our Services, you must:
- Be at least 18 years old or of legal age in your jurisdiction.
- Have the legal authority to enter into binding agreements.
- Provide accurate, complete, and up-to-date registration information.
We reserve the right to suspend or terminate access if any provided information is false, incomplete, or violates these Terms.
2. Services Overview
Chat Sync Solutions provides automation and integration tools for messaging and CRM platforms, including:
- WhatsApp Business API automation and chatbot solutions.
- Integration with third-party platforms (e.g., Zoho, Zapier, Google Sheets).
- Custom webhook and workflow development.
- Cloud hosting, analytics, and dashboard tools for business communication.
We act only as a technical service provider facilitating automation — we do not represent or act on behalf of Meta / WhatsApp Inc.
3. WhatsApp API & Third-Party Integrations
- Our WhatsApp automation tools rely on official or approved API providers.
- By using our Services, you acknowledge that WhatsApp or Meta may suspend or ban accounts for violations of their Business Policy or Commerce Policy.
- Chat Sync Solutions is not responsible or liable for:
- Any suspension, restriction, or banning of your WhatsApp account.
- Any downtime, message delays, or loss of access caused by WhatsApp or third-party providers.
- It is your responsibility to ensure all use of WhatsApp automation complies with Meta’s Terms of Service and applicable communication laws (e.g., anti-spam, consent requirements).
4. Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of your credentials (email, API keys, tokens, passwords).
- Ensuring all actions performed under your account comply with these Terms and applicable laws.
- Immediately notifying us of any unauthorized use or security breach.
We are not liable for any loss or damage arising from your failure to maintain account security.
5. Acceptable Use
You agree not to use our Services for:
- Sending unsolicited or spam messages.
- Distributing harmful, illegal, or misleading content.
- Violating intellectual property or privacy rights.
- Any purpose prohibited by WhatsApp, Meta, or local laws.
We reserve the right to suspend accounts that engage in abusive or illegal activity.
6. Payment & Subscription
- Some Services may require paid plans or subscriptions.
- All fees are clearly stated before purchase and are non-refundable once the service is activated.
- We may modify pricing, features, or plans with prior notice.
Failure to pay for paid services may result in suspension or termination of access.
7. Intellectual Property
All intellectual property in our Services — including code, design, features, and trademarks — belongs to Chat Sync Solutions.
You may not copy, modify, distribute, or resell our software without written permission.
8. Limitation of Liability
To the maximum extent permitted by law, Chat Sync Solutions shall not be liable for:
- Any indirect, incidental, or consequential damages.
- Loss of business, profits, or data.
- Service interruptions, API downtime, or third-party failures.
- WhatsApp account bans, suspensions, or restrictions.
Our total liability for any claim shall not exceed the amount you paid (if any) for using our Services in the previous 30 days.
9. Disclaimer of Warranties
Our Services are provided “as is” and “as available” without any warranties, express or implied.
We make no guarantees that:
- Services will always be available or error-free.
- Messages will always be delivered successfully.
- Integrations will remain compatible with third-party APIs.
Use of the Services is at your own risk.
10. Data Protection
Your privacy is important to us.
Please review our Privacy Policy
to understand how we collect, use, and protect your information.
11. Termination
We may suspend or terminate your account:
- If you violate these Terms or applicable laws.
- If requested by legal authorities or third-party providers.
- For any activity that harms our platform, infrastructure, or reputation.
Upon termination, your right to use our Services will cease immediately.
12. Modifications
We reserve the right to modify or update these Terms at any time. Revisions will be posted on this page with an updated “Last Updated” date.
Continued use after changes constitutes acceptance of the new Terms.
14. Contact Us
For questions or legal inquiries regarding these Terms, please contact: